Contact & Support

Contact Support & Help Center

Welcome to the FreeTypingTest.in Help & Support Center. Hi, I hope you are fine and doing well in your life. freetypingtest.in team is here to provide support. We want you to experience a seamless typing and learning journey on our website.

If you have any general or technical feedback, or want to report a bug, our team will help you. Feel free to reach out.

Send Us a Direct Message

Fill out this form to reach us directly. We review every message carefully to ensure continuous platform improvements.

Team & Departmental Contacts

You can also reach out directly to the individual members of our founding and coaching team depending on the nature of your inquiry. Read more about our background on our About Us and Authors pages.

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General Helpdesk

For general site inquiries, media requests, privacy policies, or general user assistance.

Official Helpdesk: Support Desk

📧 support@freetypingtest.in
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Technical & Architecture Support

For website bugs, client-side calculator issues, performance feedback, or browser compatibility questions.

Lead Engineer: Suvardhan Singh

📧 suvardhan@freetypingtest.in
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Content & Exam Passages

For passage suggestions, educational blog feedback, typing drill requests, or notification updates.

Content Writer: S. K. Sharma

📧 sksharma@freetypingtest.in

Inquiry Guidelines & Bug Reporting

We are here to resolve your issue. If you face any problem or issue, please consider the following best practices when contacting us:

  • Reporting Technical Bugs: For technical bugs, kindly tell us about the device you are using,  Operating System, Browser, and also mention the page on which you are facing the issue.
  • Exam Scoring Discrepancies: If you notice any error in the test live and result calculations, or there is a new official notification out in which new modifications are required in the exam, kindly contact us as soon as possible.
  • Submitting Passage Suggestions: We welcome your suggestions related to the practice passages for SSC, RRB, and other typing tests. S. K. Sharma will review them and improve them.

Frequently Asked Questions (FAQ)

Find instant answers to common questions about our platform, speed test scoring, and user support below:

1. Is FreeTypingTest.in completely free to use?

Yes! All typing tests, exam simulators (SSC CGL, SSC CHSL, RRB NTPC), typing games, and speed evaluation tools are 100% free with no registration or hidden subscriptions required.

2. How are WPM, Net WPM, and Accuracy calculated?

We use the standardized 5-character-per-word formula adopted by major recruitment boards across India. Gross WPM is total characters typed divided by 5 and time in minutes. Net WPM subtracts uncorrected errors based on specific exam guidelines.

3. Can I submit custom typing passages for practice?

Absolutely. We encourage students and typing teachers to submit passage suggestions via our contact form or by emailing sksharma@freetypingtest.in.

4. Does FreeTypingTest.in store my typed keystrokes?

No. Your privacy is important. All processing, real-time WPM graphs, and accuracy calculations occur strictly inside your web browser.

Support Schedule & Response SLAs

We take pride in maintaining prompt and effective communication with all our visitors. Below is our standard support response timeline:

Inquiry CategoryResponsible MemberTarget Response SLA
Technical & Platform Bug ReportsSuvardhan Singh12 – 24 Hours
Passage & Exam Content ErrorsS. K. Sharma24 – 48 Hours
Business & Partnership QueriesFounding Team48 – 72 Hours
Support Operating Hours:
Monday – Saturday: 9:00 AM – 6:00 PM IST.
Inquiries received on Sundays or national holidays will be addressed on the following business day.

Data Privacy & Community Channels

Stay connected with FreeTypingTest.in through our official community platforms for daily speed tips, passage updates, and exam alerts:

📸 Instagram: @freetypingtest

💬 Telegram Channel: t.me/freetypingtest

▶️ YouTube: @freetypingtest_in

🐦 X (Twitter): @freetypingtest_

🛡️ Privacy Policy & Terms: Read our Privacy Policy and Terms of Service to learn more about our data handling principles.